Bringing Tender Loving Care Into Your Home

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  • "I just wanted to say thank you to all who work at Clifton Homecare. Your support and care for Mum over the last 12 months has been amazing. She has always been treated with the upmost dignity, care and respect with so many staff going above and beyond. Also for your support for me - you were always there at the other end of the phone, whatever the issue and this made such a difference for me to be able to continue to keep Mum at home, which was all she ever wanted."
    I couldn’t have asked for more and will always be grateful. I know Mum only ever wanted to stay at home.I couldn't have asked for more and will always be grateful. I know Mum only ever wanted to stay at home.
  • "The pandemic has been a hugely challenging time for everyone, in particular elderly people such as Mum who depend heavily on their care workers to support their day to day lives. Mindful that Clifton Homecare were still integrating ARC clients when the pandemic struck in earnest, it is a real credit to your business that you have continued to provide support every single day without fail, and the carers continued their work, with a smile, embedding all the extra Covid requirements. For Mum, hospitalised for 2 months during the pandemic after a fall, Clifton Homecare continued to take a proactive interest in her welfare and then helped set up a new care plan appropriate to her needs, always available for guidance and advice during this difficult time for the client. Both the client and close family have appreciated the consistent and reliable service provided by Clifton Homecare, the good communication, and Clifton’s ability to continue to make changes to the care plan as needed. Thanks to all the carers, office staff and management. We would like to thank all the staff, and it is difficult to single out one person. For the day-to-day help provided to Mum we don’t know all the carers but would like to mention Lorraine, Susan and Lauren for their different and special skills."
    It is a real credit to your business that you have continued to provide support every single day without fail, and the carers continued their work, with a smile, embedding all the extra Covid requirements.It is a real credit to your business that you have continued to provide support every single day without fail, and the carers continued their work, with a smile, embedding all the extra Covid requirements.
  • "Last year our mother was rushed to hospital seriously ill - none of the family were allowed in the ambulance. It was touch and go but mum pulled through, four weeks later our mother was transferred to Clifton Hospital for rehab! On the day mum was due for discharge she tested positive for Covid, it was several weeks before mum returned home in a terrible state; dehydrated, constipated, moisture lesions and confused, never having spent more than a day away from her family. We would not consider residential care as it meant that we may never have been able to see her again due to serious Covid restrictions. Mum came home once support from Home Care Staff was put in place and remains home still. You are all truly wonderful, each day you come into our home and support mum, the standard of care she receives is outstanding, if we did not have your involvement, we would simply struggle. We all look forward to seeing you each day, and we hope that you all enjoy coming to mum. Due to Covid restrictions mum has had no visits from her family in Ireland, close friends and people from the church, therefore we value the interaction the carers have with mum, and it’s a change from her family! I hope that you realise that we are grateful. We cannot thank the team at Clifton Care enough. The challenge of providing care through the ongoing pandemic and caring and keeping all safe including your own families has been tough to say the least. Thank you."
    You are all truly wonderful, each day you come into our home and support mum, the standard of care she receives is outstanding, if we did not have your involvement, we would simply struggle.You are all truly wonderful, each day you come into our home and support mum, the standard of care she receives is outstanding, if we did not have your involvement, we would simply struggle.
  • "Over the past few weeks, I have been chatting with many different people especially friends and friends of friends about dementia and how the contented dementia trust and the SPECAL way have helped us as a family cope with mums dementia and it got me thinking about how Clifton Homecare carers have helped us. Mum was a wife, mum of three children, primary school teacher and a big supporter to her husband in the role of vicar’s wife so most of her life she cared for people and made decisions. Now with the rapid onset of dementia the tables have turned and others are having to care for her and make decisions on her behalf which is sometimes very hard to cope with. Over the time we, as a family, have been receiving outstanding care from CHC there have been some moments that stand out amongst the rest: Jenna for making mum realise it was ok to let others help her with personal care and trying to decipher the spoon banging tune. Carla for always making her laugh, especially the day mum told her she looked like a chimney sweep because of her hair style! Jackie for going along with mum’s idea that they were friends because they were the same size. Lauren for singing hymns with her and also unblocking the toilet, which I am sure was not really in her job description. Keira for being patient and encouraging mum to colour in the colouring book of psalms showing great respect for her faith. The look of excitement on Abbey’s face the last time I saw her with mum as she had just been on Caroline’s contended dementia presentation and I realised that it really does work. There are many more little but special things that happen on a daily basis which I don’t get to see but *** tells me about. He was so grateful to Jenna, Carla and Jackie for their reassuring visits when mum was in hospital and was feeling lonely. Alysson and Abbey in the office do an amazing job, i love chatting with them and the way they make me feel anything is possible. If they ring me with a problem, they usually have a solution up their sleeve or give me the encouragement to find one. Margaret and Caroline I don’t know how I would have coped without you in the very dark days after *** died, your support was very precious. ***, *** and myself will be eternally grateful for your love and compassion. You have made us feel part of an extended loving, caring family. The pandemic has been a very difficult time for so many people and the pressure it has put on people like you, who are such a crucial part of the care system, must have been almost unbearable at times but please keep on going you are all doing an amazing job and are irreplaceable."
    You have made us feel part of an extended loving, caring family.You have made us feel part of an extended loving, caring family.
Bringing Tender Loving Care Into Your Home
Contact Us: 01253 722945

Clifton Homecare Family and a sharing of a common kinship Our Values Clifton Homecare Our aim is to provide tender loving care into people’s homes
 Read More View Testimonials Clifton Homecare "I cannot thank you enough for the care you all gave me when I needed it. I will never be worried to have carers again when I need them"
    Clifton Homecare > Services

Care and Support

Care and Support

Our Care and Support Services are personal and tailored to you, enabling you to live as fulfilled and independently at home as possible.

Personal Care:
Our team of carers are experienced in care delivery and trained to a very high standard. We will endeavour to provide you with a carer you feel comfortable with as we realise to get the most out of any relationship a good rapport is essential.

We are passionate about ‘getting it right’ and clients and family being happy with the level of service provided. To ensure this, Care Plans and Risk Assessments are discussed with clients and families and reviewed regularly.

In order to provide excellent care we will need to work alongside health care professionals such as Doctors, District Nurses, Community Matrons, Occupational Therapists, Physiotherapists, Dietitians, Continence Advisors or Specialists. Our experience and desire to personalise care packages is essential for us to fulfil this role.

Meal Preparation:
Overall health and well-being can be improved by ensuring your loved one is receiving healthy, well-balanced meals. In addition to tasting better, nutritious meals play an important role in maintaining good health.

A Clifton Homecare caregiver can perform everything from grocery shopping to preparing meals in accordance with any special diet, to serving the meal, providing eating assistance and cleaning up afterwards. Just let us know your situation and we will provide tailored services to your individual needs.

Grocery Shopping:
Your caregiver can provide you or a loved one with assistance in grocery shopping, picking up prescriptions, organising incoming mail and going to the post office, and any routine personal errands you or a loved one might require.

Light Housekeeping:
Your caregiver can help you or a loved one with services such as vacuuming, washing dishes, laundry, dusting, bed making, sweeping, mopping floors, taking out the rubbish, and any other light housekeeping items you or a loved one might require. Let us know your situation and we will provide tailored services to your individual needs.

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Companionship Care

Companionship Care

We are more than happy to escort you or a loved one on outings to places such as the theatre, cinema, for a meal or out shopping. One of the main aims for domiciliary care is to support clients with the opportunity to continue to live in their own home.

Clifton Homecare is different to other home care providers though, as we realise the importance of stimulation and entertainment. Age, physical and mental health and disability does not reduce the need or desire for activities and hobbies. We aim to aid you or your loved one to live life to the full, with enjoyment and pleasure. If going out of the home environment is impossible then we are happy for example, to spend time chatting, reading or making crafts.

At Home Outside the Home
Conversation and Company
Many people we support simply want conversation and company. Sharing stories, talking and laughing all help to bring wellness and enjoyment in the home.		 Trips and Outings
Our regular visits to local garden centres, attractions, tea dances, cafes and restaurants are always a hit, especially the annual Christmas lunch!
Hobbies and Interests
Whatever your passion is we can help with hobbies such as sewing, knitting, gardening, reading or baking.		 Escorting to Appointments
We’re more than happy to accompany you to the doctors, dentists or even the shops!
Crafts and Creating
Whether you enjoy painting or completing jigsaws we can help with your creation.  We also hold Christmas craft activity sessions at our offices which always prove popular!		 Family Sessions and Social Groups
We regularly host informative client and family sessions and social groups at our offices and can even help you get there.

  • "I just wanted to say thank you to all who work at Clifton Homecare. Your support and care for Mum over the last 12 months has been amazing. She has always been treated with the upmost dignity, care and respect with so many staff going above and beyond. Also for your support for me - you were always there at the other end of the phone, whatever the issue and this made such a difference for me to be able to continue to keep Mum at home, which was all she ever wanted."
  • "The pandemic has been a hugely challenging time for everyone, in particular elderly people such as Mum who depend heavily on their care workers to support their day to day lives. Mindful that Clifton Homecare were still integrating ARC clients when the pandemic struck in earnest, it is a real credit to your business that you have continued to provide support every single day without fail, and the carers continued their work, with a smile, embedding all the extra Covid requirements. For Mum, hospitalised for 2 months during the pandemic after a fall, Clifton Homecare continued to take a proactive interest in her welfare and then helped set up a new care plan appropriate to her needs, always available for guidance and advice during this difficult time for the client. Both the client and close family have appreciated the consistent and reliable service provided by Clifton Homecare, the good communication, and Clifton’s ability to continue to make changes to the care plan as needed. Thanks to all the carers, office staff and management. We would like to thank all the staff, and it is difficult to single out one person. For the day-to-day help provided to Mum we don’t know all the carers but would like to mention Lorraine, Susan and Lauren for their different and special skills."
  • "Last year our mother was rushed to hospital seriously ill - none of the family were allowed in the ambulance. It was touch and go but mum pulled through, four weeks later our mother was transferred to Clifton Hospital for rehab! On the day mum was due for discharge she tested positive for Covid, it was several weeks before mum returned home in a terrible state; dehydrated, constipated, moisture lesions and confused, never having spent more than a day away from her family. We would not consider residential care as it meant that we may never have been able to see her again due to serious Covid restrictions. Mum came home once support from Home Care Staff was put in place and remains home still. You are all truly wonderful, each day you come into our home and support mum, the standard of care she receives is outstanding, if we did not have your involvement, we would simply struggle. We all look forward to seeing you each day, and we hope that you all enjoy coming to mum. Due to Covid restrictions mum has had no visits from her family in Ireland, close friends and people from the church, therefore we value the interaction the carers have with mum, and it’s a change from her family! I hope that you realise that we are grateful. We cannot thank the team at Clifton Care enough. The challenge of providing care through the ongoing pandemic and caring and keeping all safe including your own families has been tough to say the least. Thank you."
  • "Over the past few weeks, I have been chatting with many different people especially friends and friends of friends about dementia and how the contented dementia trust and the SPECAL way have helped us as a family cope with mums dementia and it got me thinking about how Clifton Homecare carers have helped us. Mum was a wife, mum of three children, primary school teacher and a big supporter to her husband in the role of vicar’s wife so most of her life she cared for people and made decisions. Now with the rapid onset of dementia the tables have turned and others are having to care for her and make decisions on her behalf which is sometimes very hard to cope with. Over the time we, as a family, have been receiving outstanding care from CHC there have been some moments that stand out amongst the rest: Jenna for making mum realise it was ok to let others help her with personal care and trying to decipher the spoon banging tune. Carla for always making her laugh, especially the day mum told her she looked like a chimney sweep because of her hair style! Jackie for going along with mum’s idea that they were friends because they were the same size. Lauren for singing hymns with her and also unblocking the toilet, which I am sure was not really in her job description. Keira for being patient and encouraging mum to colour in the colouring book of psalms showing great respect for her faith. The look of excitement on Abbey’s face the last time I saw her with mum as she had just been on Caroline’s contended dementia presentation and I realised that it really does work. There are many more little but special things that happen on a daily basis which I don’t get to see but *** tells me about. He was so grateful to Jenna, Carla and Jackie for their reassuring visits when mum was in hospital and was feeling lonely. Alysson and Abbey in the office do an amazing job, i love chatting with them and the way they make me feel anything is possible. If they ring me with a problem, they usually have a solution up their sleeve or give me the encouragement to find one. Margaret and Caroline I don’t know how I would have coped without you in the very dark days after *** died, your support was very precious. ***, *** and myself will be eternally grateful for your love and compassion. You have made us feel part of an extended loving, caring family. The pandemic has been a very difficult time for so many people and the pressure it has put on people like you, who are such a crucial part of the care system, must have been almost unbearable at times but please keep on going you are all doing an amazing job and are irreplaceable."
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Dementia Care

Dementia Care

We aspire to support people living with Dementia to live healthy, active and fulfilling lives promoting choice, dignity and well-being. Our local care management team coordinate experienced and specialised care staff to provide one to one Dementia services at home.

Our Dementia home care service is tailored to meet your individual need starting from as little as one hour to 24 hours a day, 7 days a week including waking night care.

Clifton Homecare’s Dementia care service is led by a SPECAL Practitioner trained by the Contented Dementia Trust at their Centre of Excellence at Burford. Our SPECAL Practitioner is trained to understand the disability of Dementia from the perspective of the person with the condition and to deliver coaching to all those who come into contact with them so that everyone is on side and on message to deliver a therapeutic outcome for all concerned.

All staff receive a basic induction in the SPECAL method. The SPECAL method is a positive way of managing Dementia, rooted in person centred care to promote well-being 24 hours a day, every day for life. The method uses the analogy of a photograph album to describe, in a particular way, how normal memory works, the impact of ageing and the single dramatic change that occurs with the onset of Dementia.

All of our staff are trained to use the SPECAL Photograph Album as part of an integrated communication toolkit and to follow SPECAL’S Three Golden Rules to sustain well-being:-

  • Don’t ask direct questions
  • Listen to the expert – the person with Dementia
  • Don’t contradict

Clifton Homecare works closely with the network of family and friends, valuing each person’s role and helping them to promote a sustainable sense of well-being not only for the person with Dementia but also for everyone else involved.

SPECAL’S Three Golden Rules

1 – Don’t ask direct questions

SPECAL’S Three Golden Rules

2 – Listen to the expert – the person with Dementia

SPECAL’S Three Golden Rules

3 – Don’t contradict

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Live in Care

Live in Care

Given the choice, many of us would rather continue living at home whilst receiving support but tend to assume care homes are the best or only option.

Live in care enables you to get the professional support you need without leaving the comfort of home and helps you maintain the independence, choice and dignity that are vital to your health and happiness.

There’s none of the upheaval, stress or uncertainty that comes with moving home and your routine can stay the same. You can continue to lead your own life in familiar surroundings, with the support of our professional carers trained to provide you with exceptional and compassionate care.

Our live in care service is flexible around your needs. You decide how many hours in the 24-hour window you will need practical assistance to be provided and a carer will be hand-picked for you to become your 24 hour home care support. They will be your companion and reside in your home, day and night, helping you to carry out those tasks you need them to and more importantly, being a familiar face and a source of company.

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Transport Services

Transport Services

Sometimes you may need help in getting you to the places you need to be. Don’t let mobility stop you from experiencing new things as we can assist you with providing a transport service that is reliable and can safely get you from A to B.

We have a range of vehicles and have wheelchair access to assist our less mobile of clients. All the vehicles are fully insured and maintained.

We can help take you to health appointments and the places you love to visit such as:

  • Hospital appointments
  • Doctor’s appointments
  • Dentist appointments
  • Shopping
  • Theatre
  • Cinema
  • Restaurants

Please contact us for further information and bookings.

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Holiday Services

Holiday Services

Sometimes it’s not always possible for you to get away on a holiday trip on your own – this is where our Holiday Service can help. We arrange everything for you and can provide 24 hour care whilst you are there so you don’t have to worry and your holiday can be hassle free.

We can offer a full holiday service that aims to support individual clients in arranging and accompanying them on holidays and day trips whilst there.

In the past we have visited holiday cottages in the Scottish Borders and the trips have proved hugely successful. The cost of your trip can include*:

  • Return transport
  • Fully accessible accommodation
  • Breakfast
  • Transport whilst away for day trips and outings
  • 24 hour care provision

*Accommodation options may vary.

Please contact us for further information.

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Additional Services

Additional Services

We know that navigating through the myriad of care services available in the community can often be cumbersome and confusing. We can help identify the best options for you to try and ease some of this burden.

✔ Designated Contact for Medical Alerts / Lifeline

We offer to be a 24 hour emergency contact for clients with a medical alerts company such as Lifeline, whereby in an emergency a carer will attend your location and give any assistance they can to solve the problem or until the emergency services can attend. This will allow you to enjoy the peace of mind knowing that you or your loved one is always safe and secure. Being a designated contact is free of charge to our clients. Fees will only be charged when our team attend.

Our experience and expertise means that we are also able to offer help and guidance in areas such as:

✔  Respite care hours for family caregivers
✔  Power of Attorney assignment
✔  Estate planning
✔  Benefits and Attendance Allowance form completion
✔  Blue Badge application
✔  Medical equipment/ aids
✔  Medication management
✔  Home modifications such as grab rails
✔  Community based programs
✔  Coordinating Doctor’s appointments

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Full List of Services

Full List of Services

If you or your loved one are looking for help in the home, we offer a comprehensive range of services. Whether you’re looking for some help in the home with light housekeeping duties or even assistance with Dementia Care support, we can help.

Services we can help with:

✓ Personal care
✓ Bathing and showering
✓ Assistance with pet care including dog walking
✓ Meal preparation
✓ Medication administration reminders
✓ Support and company on outings and appointments
✓ Transport services in wheelchair enabled vehicles
✓ Respite relief for families
✓ Accompanied holiday trips
✓ Free designated 24 hr contact for Lifeline alert
✓ Palliative care


✓ Transferring and positioning 
✓ Company on walks
✓ Continence care
✓ Grocery shopping or errands
✓ Cleaning and domestic tasks
✓ Help with recreational activities and hobbies
✓ Companionship at home
✓ Live in Care
✓ Luncheon clubs
✓ Wheelchair hire
✓ Dementia Care

Our Hours

Our daytime care hours fall between 07:00 and 22:00 and overnight care is classed as 22:00 till 07:00. Care slots can range from 30 minutes to 24 hours.

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OUR EXPERTISE

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CONTACT US

Clifton Homecare Limited
30 Orchard Road, St Annes, Lancashire, FY8 1PF
01253 722945
cliftonhcl@gmail.com

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