Join Our Team
Do you want a career that is:
✔ Different everyday
✔ Appreciates you
✔ Provides a mixture of working independently and within a team
✔ Provides flexible hours
Then look no further. Becoming a Domiciliary Care worker could be for you.
Employee Benefits include:
✔ Working for an Outstanding care provider who truly cares and goes the extra mile for clients.
✔ An inclusive and positive team culture and ethos.
✔ Supportive management and administration team.
✔ Contracted hours, no zero-hour contracts.
✔ Paid mileage on top of hourly rate of pay.
✔ Hourly rate of pay exceeds living wage.
✔ Bank holidays paid at double time.
✔ Additional holiday allowance awarded to long standing employees.
✔ Progression and development opportunities including fully funded and support with QCF Level2, 3, 4 and 5 awards.
✔ Apprenticeship vacancies for 16-year-old upwards.
✔ Excellent training delivered by knowledgeable, experienced trainers.
✔ Training delivered via various methods; face to face, on line and remote delivery, allowing you to study from the comfort and safety of your own home.
✔ All training fully funded, including Care Certificate.
✔ Induction period of 2-4 weeks for new recruits, comprising of training and shadowing whereby you will be allocated time to build relationships with clients and colleagues.
✔ Company pension scheme.
✔ Special occasion cards and gifts for all employees (Including birthday and Christmas if appropriate)
✔ Access to a qualified psychologist for Mental Health and emotional support, fully funded by Clifton Homecare.
Employee Case Studies
I left school a very long time ago (I am 56 now) and went straight into office work from the age of 16, apart from the breaks I have had when I had my three sons. I worked in an office up until September of this year when I got a job with Clifton Homecare Ltd as a domiciliary care assistant, I had decided I wanted to find a job that I felt more worthwhile than sitting at a desk 9-5.
A friend of mine knows the family who run Clifton Homecare Ltd and back in August I filled in an application form and had an interview with Caroline. I thought there would be no way I would actually be offered a job as I had no ‘formal’ experience in that type of work. Caroline asked me some questions and said to base my answers on my ‘life’ skills which I did. I was very pleased when Caroline said there was a job for me and suggested I did some shadowing, which meant going around to client’s homes with an experienced member of staff to see what the job entailed. Caroline said if I did this several times to start off with then I could decide if it was the right job for me. This was back in August as I was working Mon-Weds in an office so I could shadow on Thurs & Fri on my days off.
I handed in my notice at my old job and my official starting date was 1st October. I was both excited and apprehensive about the future. The one thing I was concerned about was giving client’s their medications, there is what’s called a MARS (medication administration record sheet) in the client’s file which tells you what meds they have if they are given by us, some clients do their own. You have full training on this and all other aspects of the job on your induction and follow up training sessions that Caroline does in house.
I love building relationships and rapport with the client’s I go to and over the short time my confidence has grown enormously. The early morning starts of 7am can be challenging at times as I do like my bed. I do try to go to bed earlier than I used to. There are different shifts involved which are breakfast, lunch, tea time, bed time and weekends. Caroline will ask how many hours ideally you would like and then a rota is sent out each week. I have found that the time flies, so I must be having fun.
If you want to do something that is rewarding and you want to feel appreciated, then this could be the career for you.
Work in the domiciliary care world has not been a lifetime career for me but it is deﬁnitely my favourite career of my lifetime. I trained as a Private Secretary in college. I’d always wanted to be a vet but a) didn’t consider myself clever enough, b) I’d have ended up with my own private zoo, taking in all the waifs and strays presented to me, and c) I couldn’t have coped with the downside of a vet’s job. Career choices weren’t as varied and open to all as they are now, so, I was good at typing and I used that in the hope of ending up with a decent job. After leaving college with great qualiﬁcations I had umpteen interviews and made shortlists many times but was constantly pipped at the post by someone with more experience. Anyway, to cut a long story short, I had several jobs over the following few years, including working at Ladbrokes bookmakers, shop assistant, bar work and more bar work. When I fell pregnant with my son I was working at Argos and decided against going back after he was born. I thought I’d try being a stay at home Mum. However, this wasn’t for me, I was struggling in isolation, I needed to work.
Whatever work I could do had to ﬁt around my partner’s fulltime job and being a mum. I wrote letters to several nursing homes asking if they had any night work available as an auxiliary nurse and received a phone call days later, and that’s how I started my ﬁrst care job.
The care system has changed somewhat since then, nursing homes were staffed by qualiﬁed nurses leading teams of unqualiﬁed (or auxiliary) nurses. Working nights was a constant changing of beds, attending to patients needs and cleaning. Medications were administered by the staff nurse and almost all patients were given sleeping tablets. Mornings were rounds of attending to personal care, dressing and making huge vats of porridge, and assisting to feed those who needed help to eat. There was little training given/received, you were shown the routine and just got on with it. Moving and handling was carried out manually by one of maybe two staff, there was no training involved and no specialised equipment. I loved the job and I still remember so many of the patients with deep affection.
As my son developed, however, he needed less sleep during the day which made it difﬁcult for me to catch up on sleep and therefore impossible to continue working nights. I took an evening and weekend job in a video shop and went on to be assistant manager there. As time passed, my son grew and started at kindergarten and I had the opportunity to pursue a Monday to Friday ofﬁce job in the civil service. I started work in the Information Technology Services Agency, which was the IT support agency for pensions and beneﬁts agencies throughout the country. My ﬁrst post was in admin but I quickly went on to more technical roles, such as software support, implementation and capacity management. I worked there for 20+ years, outsourced and led by ICL, EDS and HP, eventually taking redundancy. Keeping with the IT theme, I then worked with the IT team at Southport and Ormskirk NHS Trust. Although I enjoyed my employment in IT, it was never my chosen career and I merely stuck with it as a solid and reliable income with which to support my children.
I needed to make a change in direction and thought about my time working in the nursing home. I applied for and got a job working at Clifton Homecare, a successful, well run and lively family run Domiciliary care company, as part of a team of amazing carers. I’m not exaggerating when I say it is like being part of a big family, with managers, carers and clients all playing a major part. The clients; elderly, disabled, those receiving palliative care, all in the comfort of their own homes, sometimes among family, sometimes alone. By miles, this is the best job I’ve ever had. The rewards are the smiles of those we care for, the relationships that develop and knowing that I am part of a team that makes a huge difference to people’s lives, making them better and helping them to continue to live at home, independently and comfortably. It can be likened to visiting elderly relatives in a daily basis. Every day there is laughter, interesting conversations and an important feeling that I’ve made a difference. For some, we may be the only source of human contact for days. It is impossible to remain uninvolved, bonds and connections grow. I look forward to visits, and, although it could never be described as an easy job, every day is an absolute pleasure. As well as knowing i can bring a smile to a client’s face, they too make me smile a hundred times a day, they too can cheer my day. Of course, there are sad times but these are far outweighed by the many positives of the job. It’s hard work, it’s challenging, it’s a full and busy day, each and every day, but it’s an amazing and wonderful career
At ﬁrst, it can be quite daunting, scary even, so much to learn, so much responsibility, some very serious responsibility, but the training received is ﬁrst class and thorough and the support network is strong and reliable. The company and the team are like family, as well as the clients. I’ve learnt such a lot from everyone involved. Uppermost is the safety, welfare and basic human rights of clients and staff alike, which, it’s fair to say, was not generally, and sadly, the case all those years ago when I worked in the nursing home.